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Frequently Asked Questions

Check most frequently asked questions here
Air Purifiers
Are air purifiers noisy?
Are air purifiers safe to use around children and pets?
Can air purifiers help with pet allergies?
Can air purifiers help with seasonal allergies?
Can air purifiers help with smoke and pollution?
Can air purifiers remove odours?
Can I use an air purifier with a humidifier?
Do air purifiers help with mould?
Do air purifiers produce ozone?
How do air purifiers work?
How do I know if my air purifier is working?
How do I maintain my air purifier?
How energy-efficient are air purifiers?
How long does it take for an air purifier to clean a room?
How often should I replace the filter in my air purifier?
What are the benefits of using an air purifier?
What is a HEPA filter?
What is an activated carbon filter?
What size air purifier do I need for my room?
Where should I place my air purifier?
Dehumidifiers
Are dehumidifiers noisy?
Are there dehumidifiers suitable for large spaces?
Can a dehumidifier help with mould problems?
Can I leave my dehumidifier running all day?
Can I use a dehumidifier in a cold room?
Can I use a dehumidifier in multiple rooms?
Do dehumidifiers improve air quality?
How do I choose the right size dehumidifier for my space?
How do I know when to replace my dehumidifier?
How do I set up my dehumidifier?
How energy-efficient are Meaco and Solenco dehumidifiers?
How long does it take for a dehumidifier to lower humidity?
How often should I empty the water tank?
What are the benefits of using a dehumidifier?
What features should I look for in a dehumidifier?
What is a dehumidifier and how does it work?
What is the difference between Meaco and Solenco dehumidifiers?
What is the ideal humidity level for my home?
What maintenance is required for a dehumidifier?
What should I do if my dehumidifier stops working?
Fans
Are replacement parts available for your fans?
Are your fans energy-efficient?
Are your fans safe to use around children and pets?
Can I adjust the height of pedestal fans?
Can I use a fan with an air conditioner?
Can I use your fans outdoors?
Can your fans oscillate?
Do your fans come with a warranty?
Do your fans have a remote control?
Do your fans have a timer function?
How do I assemble my fan?
How do I choose the right fan for my room?
How do I clean and maintain my fan?
How effective are fans at cooling a room?
How noisy are your fans?
What features should I look for in a fan?
What is the difference between a pedestal fan and a tower fan?
What is the power consumption of your fans?
What should I do if my fan stops working?
What types of fans do you offer?
Troubleshooting
How can I connect my Hobots to Wi-Fi?
How do I redeem my One 4 All card?
I replaced the filter, but the 'replace filter' light is still on. What should I do? (CF8500)
I replaced the filter, but the 'replace filter' light is still on. What should I do? (CF8608)
What do 'E1' and 'E2' errors mean on my dehumidifier? (Model: Dehumidifiers)
What do 'L3' and 'L4' errors mean on my dehumidifier? (Model: Dehumidifiers)
What does it mean when my 1056 and Pedestal's fan won't turn on and displays '88'?
What does it mean when my 650's fan won't turn on and displays '88'?
What does it mean when my Hobots shows 'Unit says hardware error - contact service'?
What should I do if my dehumidifier trips the power? (Model: Dehumidifiers)
What should I do if my dehumidifier's compressor is making a noise? (Model: Dehumidifiers)
What should I do if my Hobots won't dock?
What should I do if my Legee won't mop? (Model: Hobots)
What should I do if my Legee won't vacuum? (Model: Hobots)
What should I do if my Legee's wheels squeak? (Model: Hobots)
What should I do if pressing buttons on my dehumidifier doesn't change the display? (Model: Dehumidifiers)
Why didn't my dehumidifier turn off when the bucket was full? (Model: Dehumidifiers)
Why does my 260C show 'Fan does not charge'?
Why does my 260C show 'Fan won't turn on or blades twitch and then stop'?
Why does my 650 show 'Power port giving issues(Usually Micro usb-B)'?
Why does my dehumidifier collect very little water? (Model: Dehumidifiers)
Why does my dehumidifier start and turn off after a few minutes? (Model: Dehumidifiers)
Why does my dehumidifier's bucket fill with water even though there's an outlet pipe? (Model: Dehumidifiers)
Why does my Hobots keep reversing?
Why does my Hobots show 'Error 46'?
Why does my Hobots show 'Legee does not remember maps'?
Why does my Hobots show 'Legee says "close lid", but lid is closed'?
Why does my Hobots work for only 5 minutes and then says it's done?
Why does my Hobots's battery die quickly?
Why does my Hobots's water tank say it's empty when it's full?
Why does my Legee keep saying it is stuck, but it isn't? (Model: Hobots)
Why does my Legee keep turning in a circle? (Model: Hobots)
Why don't the beads change colour in my mini dehumidifier? (Model: Dehumidifiers)
Why is my 1056 and Pedestal fan making a clicking noise during oscillation?
Why is my 650's fan making a noise while turning?
Why is my dehumidifier's fan making a terrible noise (specifically Arete)? (Model: Dehumidifiers)
Why is the red light on my CF8500 saying the air or filter is dirty?
Why isn't the display on my dehumidifier showing the numbers clearly? (Model: Dehumidifiers)
Why won't my dehumidifier collect water? (Model: Dehumidifiers)
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